Terms and Conditions
Last updated: 05/2025
These Terms and Conditions govern the use of the website worldwatchmuseum.com and the purchase of products through it, owned by:
Registered company name: VELVETDREAMS, S.L.
Trading name: World Watch Museum
Tax ID (CIF): ESB22652481
Registered office: Calle Jardines 23 – 28901 Getafe (Madrid) – Spain
Email: [email protected]
Phone: +34 615 443 175
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this website.
1. Purpose
The purpose of this website is the sale of watches and fashion accessories under the WORLD WATCH MUSEUM brand. These Terms and Conditions govern the relationship between the user and WORLD WATCH MUSEUM regarding the use of the site and the purchase of products.
2. Users and Access
Access to and use of this website is free of charge. Users wishing to make purchases must be of legal age (18+) and provide truthful, complete information during the registration and/or purchase process.
3. Orders and Purchases
When placing an order through our website, you confirm that you have the legal capacity to enter into binding contracts. All orders are subject to availability and acceptance. Once the order has been placed, you will receive a confirmation email. If we are unable to process the order, we will inform you as soon as possible and offer you a refund or a replacement.
4. Prices and Payment
All prices are expressed in euros (€) and include the applicable VAT. Shipping costs (if any) will be added during the checkout process. Payment is made through the secure methods available on the website. We reserve the right to modify prices at any time, but any changes will not affect orders already confirmed.
5. Shipping and Delivery
We ship to the territories indicated during the checkout process. Delivery times may vary depending on the destination and product availability. Orders are normally processed within [1 to 3 business days], and delivery times range between [2 to 7 business days] depending on the destination.
6. Returns and Right of Withdrawal
You have the right to withdraw from your purchase within 14 calendar days from the delivery date, without having to justify your decision. To exercise this right, you must contact us by email at [email protected].
Returned products must be in perfect condition, unused and in their original packaging. The refund will be issued using the same payment method used for the purchase.
7. Warranty
All products are covered by a legal warranty of 2 years against manufacturing defects. This warranty does not cover damage resulting from improper use, accidents or normal wear and tear.
8. Intellectual Property
All content on this website, including images, texts, logos, icons and software, is the property of WORLD WATCH MUSEUM or its licensors, and is protected by intellectual property laws. Any unauthorised reproduction or use is strictly prohibited.
9. Limitation of Liability
WORLD WATCH MUSEUM shall not be held liable for any damage arising from misuse of the website or from failure to comply with these Terms and Conditions. Nor shall we be liable for delays or failures due to force majeure.
10. Data Protection
Users' personal data are processed in accordance with our Privacy Policy and with the data protection legislation in force, including Regulation (EU) 2016/679 (GDPR). For further information, please see our Privacy Policy.
11. Amendments
We reserve the right to amend these Terms and Conditions at any time. The applicable version shall be the one published at the time of your order or use of the website.
12. Applicable Law and Jurisdiction
These Terms and Conditions shall be governed by Spanish law. In the event of a dispute, both parties submit to the exclusive jurisdiction of the courts of Madrid, Spain.
If you have any questions about these Terms and Conditions, you can contact us at:
[email protected]
+34 615 443 175
